Did you know that around 70% of people who use a Nubank card or even another credit card have three or more cards? The data comes from a national survey carried out by Serasa and shows the importance of credit for Brazilians.

Contrary to what many customers imagine, it is not just defaulting on payment that can lead to a credit card being blocked, but it is not even the most common reason.

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Most often, a card is canceled due to inactivity of the bank account or lack of use of available funds. If the customer has not made any deposits, transfers, receipts or payments with the card for more than 12 months, the bank tends to cancel the card, and frequent delays in paying the bill can also be grounds for cancellation. However, once the debt is paid off, the bank usually makes the card available again.

Another reason that can lead to termination is suspicion of fraud. This could be the case, for example, of a purchase in another state that is much higher than the usual amount. But in these cases, the bank usually contacts you to verify that it is the owner who is making the transaction.

It is also possible that the termination is due to non-compliance with the terms of use. In this case, each bank has its own rules, so it is important to do your research to avoid making mistakes that could lead to the loss of your card.

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