TECHNICAL SUPPORT VACANCY - Carry out corrective, preventive maintenance and installation of MPS equipment and SaaS equipment (Desktop and Notebooks), within the established deadlines and respecting good practices disseminated through training, Workshop and the manufacturer's service manual. For MPS, carry out low complexity services (paper unjam, cleaning the exposure glass, changing paper traction rollers, changing units, etc.) on medium volume PB and Color equipment within the established deadlines. For SaaS equipment (Desktop and Notebooks) of low and medium complexity, carry out diagnosis with the manufacturer's tools, with the aim of identifying Hardware problems and possible part replacements. (Screen/Monitor, HD, keyboard, memory, Battery. Etc...) Identify damage caused by improper use by the user/client, generating the necessary documentation to consistently characterize the inappropriate use for subsequent budget generation. Periodically report to the immediate superior any abnormalities in the client that make any activities impossible.