With the publication of the extraordinary withdrawal from the FGTS (Service Time Guarantee Fund) starting today, Caixa Econômica Federal warns of the risk of fraud and fraud in the redemption of amounts. It is estimated that around 42 million workers will be able to withdraw R$ 1,000 in installments until the end of the payment calendar, a total of R$ 30 billion released by the government

According to the state bank, consultations must be carried out exclusively through the institution's official channels.

How to prevent FGTS scams

The query can be made through the FGTS app via Google Play or Apple Store. The Caixa website (www.caixa.gov.br/atendimento/aplicativos/fgts) has guidance on how to download the app safely.

Other available options are Caixa Econômica Federal branches or the official website. The bank also emphasizes that it does not send messages requesting password, data or personal information, nor does it send links or request device verification or account access via email, SMS or WhatsApp.

After the money leaves the FGTS and has been credited to the digital savings account, the employee can also request that the amount be credited back to their FGTS account. This is possible even

How to Cash Out?

Caixa automatically credits the amount – the worker does not need to do anything. The bank withdraws the money from the fund and credits it to digital social savings accounts that are automatically opened in the name of each worker.

From there, the worker uses the Caixa Tem app to transfer money through payment transfer slips, bank transfers (including Pix), ATM payments (with QR code), virtual debit card transactions and cash withdrawals. token at self-service and lottery terminals.